Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

We have compiled a set of frequently asked questions to troubleshoot common issues and answer most questions and issues. Read them here.

Is this a subscription?

No

Which features are free?

Is Orion compatible with my iPad?

Where do I plug in my video?

Why doesn’t my adapter work?

Help Desk

Help Desk

Help Desk

Running into a few problems? Contact us here. Our dedicated Help Desk staff is ready to help.*


* our ‘dedicated Help Desk staff’ is, in fact, our small 3 person team. Please allow 2-3 days for a reply to your inquiry.

Running into a few problems? Contact us here. Our dedicated Help Desk staff is ready to help.*


* our ‘dedicated Help Desk staff’ is, in fact, our small 3 person team. Please allow 2-3 days for a reply to your inquiry.

Running into a few problems? Contact us here. Our dedicated Help Desk staff is ready to help.*


* our ‘dedicated Help Desk staff’ is, in fact, our small 3 person team. Please allow 2-3 days for a reply to your inquiry.